Why is it so difficult for private companies to get recognized for CSR activities? Doing good deeds is important, but the rules of storytelling still apply.
Hi. I’m Jerry Silver.
I’m a professional PR advisor based in Stockholm, Sweden.
I write advice on PR, online psychology, persuasion techniques, and
media logic. Insights and tactics that you can use to communicate better.
JOIN 4,100+ SPIN DOCTORS — START HERE.
You can also read my latest articles below (or browse the archive).
Zzz. Wait, what?
CSR is short for Corporate Social Responsibility. But you already knew that, right?
It’s when a company contributes to the greater good of society outside their core business — even though they don’t actually have to.
Like drilling fresh water wells in Africa, planting rainforest in the Amazon, or donating funds to disaster relief.
Companies wouldn’t be engaging in CSR activities if it weren’t for a sense of responsibility amongst the people who work there.
However, most companies would agree that it would be kind of nice if the outside world would acknowledge their activities. Because in general, it’s difficult to get public recognition for these types of activities.
So why is it so difficult to promote CSR activities — and what can a company do about it?
Why relationships are key for growing your business and why brands should target a stupid majority to attract the active support of a smart minority.
How to say something useful about PR on TEDx?
Since PR is such a powerful tool for changing the game for many organizations, I wanted to share a recipe for PR success.
I wanted to talk about the importance of identifying a stupid majority to ensure your community’s engagement1.
Now, most organizations hesitate because this kind of thinking will require standing up to a powerful majority:
“But what if we make some people angry?”
— Well, what if you don’t?
Brave brands who dare to take a stand together with a smart minority can expect a loyal and highly engaged following. I also talk about eggs and bacon for breakfast, torches of freedom, and why rock stars sometimes get naked.
A formula on how to succeed with an underdog PR strategy for your business — by identifying a stupid majority.
We all know the story.
Goliath, the giant Philistine warrior, was defeated by the young David, who would later go on to become the king of Israel. David, being inferior in size and combat experience, used a slingshot to defeat the mighty Goliath from a distance:
Instead of fighting Goliath on his terms (strength and power), he used his advantages (speed and accuracy).
The legend endures since we find comfort in knowing that the strongest doesn’t always win. Now, the underdog strategy isn’t just useful for fighting; over and over again, it has proven useful when it comes to PR as well.
Here’s how you can use the underdog PR strategy for your business:
Social platforms often use the low-ball squeeze to lure businesses away from connecting with customers directly. Will e-commerce be next?
Who’s in control of your audience?
“Over the years that have passed, I have witnessed the deconstruction of websites as one part after the other have been moved elsewhere. Support to Twitter, Forums to Facebook, Blogs to Tumblr and now Medium, Videos to YouTube and now Snapchat, Opening Hours and Directions to Google Maps, Images to Instagram and so on.”
Waldecrantz then goes on to make the point that webshops, too, should be relocated onto third-party e-commerce platforms — like Tictail.
But before we give away the farm, let’s talk shop:
Is it possible to stay on top on trends in today's accelerating online landscape — and must we become Pokémon marketing experts now?
The other day, Anne signed up for my email list. After leaving her email address, she was taken to a landing page where I asked her to share her biggest challenge in digital marketing and communications.
Like many others before her, Anne decided to share. Her biggest challenge was to keep up with the accelerating pace of today’s online landscape. How can anyone today keep up and stay on top of things?
Anne shares her frustration with hundreds of other readers who have answered that same question over the years. We become neophiliacs, always looking out for the next thing.
Do we have to become fucking experts on Pokémon marketing now, she wondered.
I think it’s time to deal with this fear of missing out.